Support Programs for Qualifying Low-Income Customers

Lifeline is a government assistance program that offers qualified households a discount on their monthly phone or internet service.


  • Eligible subscribers may save up to $12.75 on your monthly bill
  • Benefits apply to internet or local phone service
  • There are other options that can help you save money, including free toll blocking and a waived deposit with toll blocking on phone service


Lifeline is available to eligible subscribers:

  • Who participate in a qualifying program
  • Whose household income is at or below 135% the federal poverty guidelines (Federal credit) or at or below 150% of the federal poverty guidelines (state credit)
  • If you, your dependent, or a member of your household participates in any of the following programs:
    • Supplemental Nutrition Assistance Program (SNAP)
    • Veteran’s Pension or Survivor’s Pension
    • Medicaid
    • Federal Public Housing Assistance (FPHA)
    • Supplemental Security Income (SSI)
    • Low Income Home Energy Assistance (LIHEAP) (State discount only)
    • National School Lunch Program – Free Lunch Program (State discount only)
    • State Child Health Plan (CHIP) (State discount only)

Terms & Conditions

  • May be used for 1 phone (wireline or wireless) or bundled broadband internet service
  • You can receive only 1 discount per household and may not transfer your Lifeline discount to another person
  • Lifeline discounts on phone service include a transfer restriction (port freeze) of 60 days
  • Lifeline discounts on bundled broadband include a transfer restriction (port freeze) of 12 months

More Information

Contact Lite-Up Texas at (866) 454-8387 or email Lite-Up Texas for more information concerning the Lifeline discount program.